Intel has announced that it will extend the warranty for its boxed Intel Core 13th and 14th generation processors by an additional two years. Since Intel's processors usually come with a three-year warranty, this extension increases the total coverage period to five years. This move comes in response to reports of unexpected crashes affecting these CPUs.
In April, Intel addressed stability issues in its 13th and 14th-generation CPUs, which were linked to high voltage and frequency settings causing overheating and performance degradation. The instability was mainly observed on 600 and 700 series chipset motherboards, where BIOS settings for overclocking and underclocking were toggled. Despite BIOS updates from motherboard manufacturers, many users continued to encounter issues. Intel conducted a thorough investigation and found that a microcode algorithm was causing the CPUs to request incorrect voltage levels, resulting in crashes.
A leak reveals new details and specifications about an upcoming Intel Arrow Lake-S desktop CPU, which is expected to launch later this year.
To fix this, Intel announced recently that it will release a microcode patch in mid-August 2024, and encouraged affected users to provide feedback to customer support. In response to ongoing user concerns,...
