Some Concord owners have recently taken to social media to claim that they have encountered issues trying to claim the refunds that PlayStation has promised. The complaints only appear to come from a small subset of people who purchased Concord.
Sony's live-service hero shooter announced it was shutting down on September 3, only 11 days following its uneventful release. On that occasion, Firewalk Studios said that everyone who purchased Concord would be able to get a full refund.
Sony's decision to delist and shut down Concord is problematic for an upcoming Amazon project.
And while the refunds have already started since then, it would appear that some people currently have trouble claiming them. One such testimony was recently shared by Reddit user Waltmathews, who said that they tried to return their physical copy of Concord at their local GameStop, only to be instructed to call the retailer's customer support, who in turn directed them back to the store itself. Reddit user Azryel_sXe subsequently said that they have experienced the same back-and-forth with Target, thus being unable to refund the game as of September 5.
Both of these issues appear to be isolated incidents rather than indicators...
