serrr Infinity Nikki Review

I love the Nikki's series. All in this game is fascinating like I hope to see when I saw the game was coming. Then I have a problem. I requested a refund(Mira journey) in apple store. There was no problem in the process. I saw the game didnt instantly deduct items, so I contacted customer service. At the time they said if I claim anything on the refunded contents, after the game detected there might be a chance of penalty such as account suspended or deduction of diamonds equivalent to items. So I wont claim any of that to make my acc at risk. After a while, they finally deducted stellerite(the blue diamonds i dont remember the name) that came with the content. It's also deducted diamonds(around 3200) too. I got negative 3000 diamonds right now. Since I didnt think I made any process wrong, so I contact customer service another time. They said the said content cannot be refunded so they have to deduct diamond equal to received items. Which is oppose with the first response and refuse to give back my diamonds. Also the speed of responding to ticket was very very slower than usual(usual takes 1-2 days, this time 3+ days). I didnt got a fair solution. My path with the game will end here. Once, I was really love this gam tho. Thanks for reading until ends. Unistalled.