Genshin Impact publisher HoYoverse has issued a response to recent outcry from fans who have seen delays in receiving redemption code rewards from the game's current collaboration with fast food chain McDonald's. The special Genshin Impact collaboration can net players some unique rewards, but a lot of players are having problems getting them.
The crossover promotion between Genshin Impact and McDonald's, which began on September 17 and runs through September 29, requires use of the McDonald's app and offers up both real-world specialty food items at select McDonald's restaurants and in-game rewards for Genshin Impact players. Players can use the app to order a Genshin Impact Apple Pie or the Genshin Impact Deluxe McCripsy Meal. Doing so gives them not only actual McDonald's food in packaging that features Genshin Impact artwork, but codes for in-game items such as a Golden Apple Pastry recipe, an exclusive Wing Glider cosmetic, and bonus Primogems.
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But there has been discord in the fan community over the promotion, as many players have reported serious issues receiving the Genshin Impact McDonald's reward codes. Some...