A new class action lawsuit has been filed against Intel, alleging that the company knowingly sold 13th and 14th gen Raptor Lake CPUs that were prone to instability issues and degradation. The instability issues caused a great deal of controversy for Intel through 2024, as the company conducted extensive investigations to find the exact cause.
After receiving user reports of crashes and performance issues in April, Intel confirmed that high voltage and frequency settings were causing a range of 13th and 14th gen CPUs to operate outside recommended settings. The increased voltage and frequency could degrade the CPU over time, leading it to become defective or completely inoperable. At the time, Intel claimed the issues were prevalent on systems utilizing underclocking and overclocking settings on 600 and 700 chipset motherboards. Although board partners and Intel worked together to release BIOS updates, the issue was not resolved, leading Intel to conduct investigations to determine the cause. The results of the investigation determined that the microcode algorithm on the affected CPUs was sending incorrect voltage requests, resulting in irregular CPU voltage and frequencies. These Intel Raptor Lake instability problems still appear to be affecting PC gamers as 2024 comes to...