Top Critic Average
There’s definitely a nice idea in playing as a tech support trapped behind deploying stock phrases, as some larger story unfolds about you, but Tech Support: Error Unknown just doesn’t deliver it.
The difficulty curve is spot-on but storytelling pacing could be better and more emotional. With core game play that becomes as monotonous as you'd expect, the side-stories needed higher stakes for more emotional investment.
A lovely experiment in its own right, Tech Support: Error Unknown is not for the faint of heart. Even at the lowest difficulty, it only comes into its own with an attentive player capable of reading between the lines. Though technical problems exist, they don't get in the way too much. Recommended for those who'd like to try out something new and different, and don't have a problem with sticking with the game until it really clicks.