Tech Support: Error Unknown

Dragon Slumber, Iceberg Interactive

Fair Man
OpenCritic Rating
67
Top Critic Average
14%
Critics Recommend
Based on 8 critic reviews
Tech Support: Error Unknown MastheadTech Support: Error Unknown Masthead

Tech Support: Error Unknown

Rating Summary

Based on 8 critic reviews
Fair Man

OpenCritic Rating

67

Top Critic Average

14%

Critics Recommend

Based on 8 critic reviews
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Game Information

Available on:PCFebruary 27th, 2019

Developer: Dragon Slumber

Publisher: Iceberg Interactive

Genres: Simulation, Adventure

“On behalf of Quasar Telecommunications, I am happy to welcome you in our family. You are part of our exciting new program allowing technical support specialists to work directly from home. Your new Spectrum system will connect you directly with our customers through the Support Desk.”

Tech Support: Error Unknown is an adventure game with simulation and puzzle mechanics, which places you in front of a virtual computer. As a tech support specialist new to the job, use a wide array of computer software to solve customer issues or choose to manipulate programs for personal gain. Hack your system to unlock its full potential, GPS track lost phones, scan profiles to blackmail customers, or simply propose they reboot.

While on the job, you discover a conflict between your corporate employer and an anonymous rogue hacktivist group, trying to take them down. Will you climb the corporate ladder, secretly join the hacktivists, or help the police expose them? Alternatively, will you pursue a more personal agenda?

KEY FEATURES


Engage customers and colleagues through a novel procedural dialogue system

Choose how to approach each situation in a sandbox computer environment

Decide who to side with and unlock new gameplay

Discover multiple major and minor endings

Mouse-only controls make the game accessible for all

Review Data

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Mighty Head
0
Strong Head
2
Fair Head
1
Weak Head
3
Tech Support: Error Unknown - Release Date Trailer thumbnail

Tech Support: Error Unknown - Release Date Trailer

Tech Support: Error Unknown - Announcement Trailer thumbnail

Tech Support: Error Unknown - Announcement Trailer

Tech Support: Error Unknown Screenshot 1

Game Revolution

Alex Santa Maria

Despite its flaws, there is some merit to Tech Support: Error Unknown. It does capture the feeling of working in a fast paced support environment.

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Rock, Paper, Shotgun

Unscored
Rock, Paper, Shotgun

There’s definitely a nice idea in playing as a tech support trapped behind deploying stock phrases, as some larger story unfolds about you, but Tech Support: Error Unknown just doesn’t deliver it.

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COGconnected

59 / 100
COGconnected

Tech Support: Error Unknown is a short little game, quick to play, easy to digest, and honestly, compelling enough to make me want to find out what happens next.

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Critical Hit

7.5 / 10.0
Zoe Hawkins

The difficulty curve is spot-on but storytelling pacing could be better and more emotional. With core game play that becomes as monotonous as you'd expect, the side-stories needed higher stakes for more emotional investment.

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