Roblox’s latest safety update is reshaping how millions of users communicate — and not everyone is happy about it. After the platform began requiring AI-based age verification to unlock chat features, some players say they have lost access to long-standing conversations and are struggling to stay connected with friends they met on the game.
Roblox began rolling out its new age verification requirement for chat access globally this week, following a limited launch in select regions late last year. Under the update, users must complete an AI-powered facial age check through their device’s camera before they can send or receive chat messages, with gameplay remaining unaffected. The system places users into age-based chat groups and restricts communication between adults and children under 16, while parental consent is required for users younger than 9.
In the update, it appears that chat history has become collateral damage in the company's move to make the game safer for young players. Players flocked to a Roblox subreddit to share frustrations and mourn lost chat logs.
One user posted a GIF of a scrolling Roblox chat log, showing a string of messages that have been deleted. "Three years of friendship BTW," reads...
