The VP of Xbox has responded to gamers impacted by recent Xbox Backward Compatibility program problems. The message sent has given some Xbox gamers hope that the issue will be resolved soon, but some remain frustrated at how the issue is being addressed and about difficulties in getting in contact with those who are trying to help.
The problem with Xbox Backwards Compatibility is impacting those who want to play Xbox 360 games on the current generation of Xbox Series X/S consoles. The Xbox Backward Compatibility program has been praised and appreciated by many gamers over the years, but some are now saying that they haven't been able to access their older games for weeks or even months on Xbox.
A new Xbox event will take place next week, offering new information about the successor to Xbox Series X/S, codenamed Project Helix.
On April 22, Xbox initially announced that it was aware that some gamers were unable to access their compatible Xbox 360 games on Xbox Series X, with Xbox VP Jason Ronald following that with his own message on April 28. The VP confirmed that the team is looking into the issue, saying that a "small number" of Xbox...
