Top Critic Average
911 Operator is an original concept, and it's core gameplay hook of matching colours and watching vehicles trace blue lines across a city map makes for calming, even meditative play. You'd think that a game about being an emergency dispatcher might be stressful, but if the game taught me anything, it's that the job is mostly easy-going boredom. It's a game that suffers from having not much of anything: not much challenge, not much content, and not much to say.
The single greatest thing about PC gaming is that it's a medium which will explore every niche, and I was glad for a brief nose at this one. It is a bit crashy in its current form through, and that paired with the feeling that it needs a little more meat on its bones makes me more inclined to suggest waiting a month or two.
The gameplay mechanics and overall design of 911 Operator both made it a hugely enjoyable experience for me. Initially, I shrugged off this game as being one of those janky simulator games that you really need to be an enthusiast to fully appreciate. I was completely wrong. I’ve spent a good twelve hours on this game over the course of this week and loved every moment of it. The game is well worth the $14.99 price tag, even for those who don’t usually like the simulator genre.
911 Operator is a game that makes un an emergency dispatcher. It features plenty of prerendered cities with an ability to add more by using real-life road grid. It allows ultimate replayability, but would you like to play this game indefinitely? I doubt it.
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Overall this is a title that will live or die based on how fascinated you are with the premise. Though mechanically it’s not very complex that isn’t to say it’s easy by any means. You’ll have to be smart about how you use your units, learn to always handle calls before anything else (if nothing else time slows down while you’re on the phone), and then experiment with personnel and equipment to figure out what seems to work for you. It may not be very action-oriented, but there is a certain thrill to a job well done and when you throw in some oddball calls you need to deal with it’s certainly a unique experience.
911 Operator Deluxe Edition comes packed with content. It suffers from fiddly controls, which hamper your success rate, but the audio work is good, and there is tonnes of detail to pore over.
911 Operator successfully taps into some addicting resource management gameplay and effectively combines it with a unique emergency call center scenario. This foundation is solid, but repetitive mechanics combined with a lack of content and relative ease of progress leave this simulation feeling lackluster.
911 Operator is a game that most would assume to be a laughably bad title. However, the game proves that wrong as it takes itself seriously and tastefully addresses the pressure that emergency services no doubt feel in reality. Approaching situations strategically will generate the best results, and handling emergency phone calls is an exciting concept.
The price is a bit hefty, but it’s a clever idea that most definitely teaches you the way of the world, never letting you take things for granted. Unfortunately the awkward control scheme and the hugely repetitive nature will see you getting frustrated once the initial draw has worn off.
911 Operator is an interesting game which truly shows what it is like to be the person at the end of the phone who has to direct emergency crews around cities. This won’t make you envy the job but hopefully, give empathy. The game suffers from the repetitive nature of the missions, but I don’t think anyone is an expecting fast high-octane action. For the price, I imagine fans of strategy and simulation games will get the most out of this title!
911 Operator really misses the mark. It's a good attempt at showing what a 911 operator may do, but you're effectively playing a mobile game on the Switch for the cost of a PC game. That $22 price point is a bit excessive, especially since various bugs and quality-of-life issues you'll get are really frustrating to deal with on the Switch.